Privacy policy

Original Publication Date: May 27, 2022
Effective Date of This Revision: November 6, 2026

1. Introduction:

DM Aesthetics Interiors & Decor ("DMAID," "we," "us," or "our") respects and values the privacy of our clients, prospective clients, and website visitors.

This Privacy Policy explains how we collect, use, maintain, disclose, and protect personal information obtained through our website, www.dmaidinteriors.com, and our interior design services, consultations, client communications, and related business operations.

By accessing our website or engaging with our services, you acknowledge the data practices described in this Privacy Policy.

We are committed to maintaining transparency and protecting the personal information entrusted to us in accordance with applicable privacy laws.

2. Information We Collect:

DMAID may collect personal information that you voluntarily provide when visiting our website, scheduling consultations, requesting services, completing questionnaires, making payments, or communicating with our business.

Information collected may include:

Personal Information: Full name, email address, telephone number, billing address, and project location.
Project Information: Property details, room measurements, photographs, design preferences, budgets, questionnaires, and other information necessary to provide interior design services.
Transaction Information: Billing details, invoices, payment confirmations, transaction histories, and records of purchased services.
Communication Information: Emails, messages, consultation requests, feedback, and correspondence relating to our services.
Technical Information: Internet Protocol (IP) addresses, browser types, device information, website activity, and information collected through cookies or similar technologies.

We collect information reasonably necessary to operate our business, fulfill service requests, and maintain client relationships.

3. How We Use Your Information:

DMAID may use collected information for the following purposes:

To schedule and provide consultations and interior design services.
To create design proposals, contracts, invoices, shopping lists, and project documentation.
To communicate regarding appointments, project updates, purchases, and service inquiries.
To process payments and maintain accurate financial and transaction records.
To manage client projects and coordinate with authorized contractors, vendors, and service providers.
To improve website functionality, customer service, and the overall client experience.
To send promotional communications, newsletters, or business updates when permitted by applicable law.
To prevent fraud, investigate payment disputes, protect our business interests, and comply with legal obligations.

Personal information will not be used for unrelated purposes without an appropriate legal basis or consent where required.

4. Consultations, Bookings & Client Projects:

When scheduling a consultation or engaging DMAID for interior design services, clients may be required to provide information necessary to evaluate, plan, and execute their projects.

This may include property addresses, photographs, measurements, design inspiration, budgets, and other relevant project details.

Information collected during consultations and project development may be maintained as part of our business records for service delivery, project management, contractual documentation, and dispute resolution.

DMAID may share relevant project information with authorized contractors, installers, vendors, and other professionals when reasonably necessary to complete requested services.

5. Payment Processing:

DMAID utilizes third-party payment processing services, including Square, to facilitate financial transactions.

When submitting payment, clients may be directed to a payment interface operated by the applicable payment service provider.

Payment processors may collect and process billing information, payment card details, transaction information, and other information necessary to complete transactions, prevent fraud, and comply with applicable financial regulations.

DMAID may retain invoices, payment confirmations, transaction records, and related documentation for accounting, contractual, and legal purposes.

Payment information processed by third-party providers is also subject to their respective privacy policies and security practices.

6. Third-Party Service Providers:

To operate our business efficiently, DMAID utilizes third-party technology platforms and service providers.

These may include:

Shopify: Website hosting, website functionality, and related online business services.
DesignFiles: Interior design project management, client communication, design presentations, product selections, and project documentation.
Square: Payment processing, invoicing, and transaction management.
Email and Communication Providers: Business correspondence, appointment notifications, and client communications.
Website Analytics and Marketing Providers: Website performance monitoring, marketing measurement, and user experience improvements.

These service providers may receive or process information necessary to perform their respective functions.

Their handling of personal information is governed by their own privacy policies and applicable contractual obligations.

DMAID encourages visitors and clients to review the privacy policies of any third-party services they use.

7. Cookies & Website Analytics:

Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors interact with our website.

These technologies may collect information such as browser type, device information, pages visited, website preferences, and general browsing activity.

Cookies may be used to:

Maintain essential website functionality.
Remember visitor preferences.
Analyze website traffic and performance.
Improve navigation and user experience.
Measure marketing effectiveness where applicable.

Visitors may manage or disable certain cookies through their browser settings or available website privacy controls.

Disabling cookies may affect the functionality of certain website features.

Where required by applicable law, DMAID will obtain consent before using non-essential cookies or tracking technologies.

8. Information Sharing & Disclosure:

DMAID does not sell or rent client contact lists to third parties for their independent marketing purposes.

We may disclose personal information under the following circumstances:

To third-party providers assisting with website operations, payments, and client project management.
To contractors, vendors, and installation professionals involved in providing requested services.
When required by applicable law, court orders, subpoenas, or other lawful requests.
To investigate suspected fraud, payment disputes, unauthorized transactions, or violations of contractual agreements.
To protect the rights, property, safety, and legitimate business interests of DMAID and its clients.
With your consent or at your direction.

DMAID limits disclosures to information reasonably necessary for the applicable purpose.

Certain advertising or analytics activities may constitute data sharing or a sale under applicable privacy laws, even when no money is exchanged. Where such activities occur, DMAID will provide the disclosures and opt-out mechanisms required by law.

9. Data Retention:

DMAID retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

The duration of the client relationship or design project.
Contractual obligations and service agreements.
Accounting, tax, and financial recordkeeping requirements.
Applicable legal requirements.
The resolution of payment disputes, claims, or legal proceedings.
Legitimate business recordkeeping and operational needs.

When personal information is no longer required, DMAID will take reasonable measures to securely delete, dispose of, or de-identify the information, subject to applicable retention obligations.

10. Data Security:

DMAID takes reasonable administrative, technical, and organizational precautions to safeguard personal information against unauthorized access, misuse, loss, disclosure, or alteration.

We utilize third-party service providers that maintain their own security measures for website hosting, client management, and payment processing.

Access to personal information is limited to authorized individuals and service providers who require the information to perform legitimate business functions.

Although we take reasonable steps to protect personal information, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure.

11. Your Privacy Rights & Choices:

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

Requesting access to personal information maintained about you.
Requesting corrections to inaccurate personal information.
Requesting deletion of eligible personal information.
Requesting a portable copy of certain personal information.
Opting out of certain marketing communications.
Opting out of qualifying targeted advertising or personal data sales, where applicable.
Withdrawing consent for certain data processing activities when permitted by law.

To submit a privacy-related request, contact contact@dmaidinteriors.com.

DMAID may request reasonable verification of identity before processing certain requests.

Requests will be reviewed and addressed in accordance with applicable law. Certain information may be retained when necessary to satisfy legal, contractual, financial, or other permitted obligations.

Where applicable law provides a right to appeal a denied privacy request, you may submit an appeal by emailing the address above with the subject line "Privacy Request Appeal."

12. Marketing Communications & Opt-Out:

DMAID may occasionally send promotional emails, service announcements, design updates, or other marketing communications to individuals who have subscribed or otherwise agreed to receive such communications, or where otherwise permitted by law.

Recipients may opt out of marketing communications at any time by using the unsubscribe instructions included in applicable emails or contacting us directly.

Email: contact@dmaidinteriors.com

Opting out of promotional communications does not prevent DMAID from sending necessary service-related messages, including appointment confirmations, invoices, contract notifications, project updates, and important account communications.

13. Children's Privacy:

DMAID's website and professional interior design services are not directed toward children under the age of thirteen (13).

We do not knowingly collect personal information from children under thirteen without legally required parental consent.

If we become aware that personal information belonging to a child under thirteen has been collected without appropriate authorization, we will take reasonable steps to delete the information or otherwise comply with applicable law.

Parents or legal guardians who believe their child's information has been collected may contact us using the information provided below.

14. External Websites & Third-Party Links:

Our website may contain links to external websites, product retailers, social media platforms, design resources, and other third-party services.

DMAID does not control the privacy practices, security procedures, or content of independently operated websites.

We encourage visitors to review the privacy policies and terms of use of external websites before submitting personal information.

This Privacy Policy applies to personal information collected or processed by DMAID and does not replace the privacy policies of independent third-party organizations.

15. International Data Transfers:

DMAID operates primarily within the United States.

If you access our website or engage our services from outside the United States, your personal information may be transferred to, processed in, or stored in the United States or other locations where our service providers operate.

Applicable privacy and data protection laws may differ between jurisdictions.

Where required, DMAID will take appropriate measures to support lawful international transfers of personal information.

16. Changes to This Privacy Policy:

DMAID reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.

Any updates will be published on our website with a revised effective date.

When required by law, we will provide additional notice or obtain consent regarding material changes to our data processing practices.

We encourage visitors and clients to review this Privacy Policy periodically to remain informed about how their information is handled.

17. Contact Information:

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

DM Aesthetics Interiors & Decor (DMAID)

Website: www.dmaidinteriors.com

Email: contact@dmaidinteriors.com

Telephone: 972-890-2692

Mailing Address:

539 W Commerce St., Ste. 3696

Dallas, Texas 75208

United States